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Location :             Dagsboro, DE – (CC W) Coastal

Salary      :            $35,000 – $42,000 a year

Job Type   :          Full Time

Job Summary:-

• Interact with customers in person to answer customer inquiries and solve problems regarding billing, services, and products.
• Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services.
• Troubleshoot basic service issues and schedule on site service calls when necessary.
• Receive and process customer payments, balance cash drawer, and post customer adjustments.
• Issue and receive equipment from customers.
• Responsible for maintaining customer site equipment and inventory controls according to policy and procedures.
• Demonstrate courtesy and patience in customer relations, maintaining the ability to explain all phases of billing, products, and services offered at the current time.
• Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.
• Regular Attendance required.
• Perform other duties as directed or required by your supervisor.
• Other duties as assigned.

Qualification

• High school diploma or GED required; Associates degree preferred.
• Required – 1-3 years’ experience in retail and/or consumer sales.
• Preferred – 3 plus years’ customer service & cash handling/reconciliation experience.
• Exceptional relationship-building skills.
• Excellent communication skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Effective cash handling skills.
• Valid driver’s license and satisfactory driver record may be required for some locations.
• Must demonstrate intermediate to advanced PC skills.
• Sales ability and willingness to meet sales goals.
• Able to stand for long periods.
• Occasional travel to other sites within the region.
• Ability to work evenings, weekends and holidays and overtime as needed.

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Location :                Bainbridge, GA – (CC W) Coastal

Salary      :               $35,000 – $42,000 a year

Job Type   :             Full Time

Job Summary:-

• Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
• Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converters; performs upgrades and downgrades of service.
• Analyzes picture quality and judges acceptability of picture delivered following installation of cable service.
• Works with connectors, fasteners and wire and uses hand tools.
• Uses customary CATV hand and power tools in performance of job duties.
• Completes appropriate paperwork functions as prescribed by system management.
• Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices.
• Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
• Properly uses, stores and maintains a VOM or DMM to check for “open” or “short” on line as well as AC and DC voltages.
• Reads general drop system layouts from blueprints. Inform customers of FCC Rules and Company policies as they pertain to customers.
• Drives Company vehicles in performance of job duties; uses bucket truck. Proper vehicle upkeep and maintenance.
• Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns and promotions.
• Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.

Qualification

• Entry level; 0 to 18 months experience.
• High school diploma or GED required; trade school training preferred.
• Valid driver’s license; satisfactory driving record required.
• General level of mechanical and consumer devices knowledge
• Ability to interact and communicate with customers and co-workers.
• Ability to work in high or tight spaces.
• Ability to work in all weather conditions and at various heights.
• Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.

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Location :               Blooming Grove, NY Corporate

Salary      :             $45,000 – $65,000 a year

Job Type   :            Full Time

Job Summary:-

• Design, code, and modify websites, from layout and according to various department requests.
• Strive to create visually appealing sites that feature user-friendly design and clear navigation.
• In-depth understanding of all stages of the software development life cycle (SDLC).
• Maintain positive communications and working relationships at all business levels.
• Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction.
• Ensure best practices are applied and integrity of data is maintained through security, documentation, and change management.

Qualification

• Bachelors/Associates Degree in a related field (ex: Computer Science, Information Technology) preferred.
• 3+ years of experience required.
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on listening and questioning skills.
• Strong documentation skills.
• Ability to conduct research into a wide range of computing issues as required.
• Ability to absorb and retain information quickly.
• Ability to present ideas in user-friendly language to non-technical staff and end users.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.

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Location :            Blooming Grove, NY Corporate

Salary      :             $80,000 – $110,000 a year

Job Type   :          Full Time

Job Summary:-

• Creation/Deployment of VMs using VMWare, building and integrating systems based of business requirements, and working with different teams to validate interfaces.
• Maintenance and monitoring of development & testing equipment running Red Hat Linux.  Troubleshooting with development teams, making OS changes, testing changes and documenting changes for hand off to production teams.
• Meet with internal & external clients to gather technical requirements for new engineering requirements, document technical proposals, and be able to review with team in a clear and concise manner.
• Responsible for changes, validation and deployment of functionality of enterprise level DNS infrastructure Build and modify Ansible jobs to provision new RHEL systems via Satellite; setup other OS automations to streamline repetitive administration via Satellite 6 system.
• Keep abreast of latest changes, vulnerabilities and feature availability for Red Hat Linux, Red Hat Directory Services, Atlassian, Gluster, Splunk, VMWare, vCenter, NGNIX.
• Perform hardware and software installations, upgrades, and troubleshooting of OS, provisioning, email and web-based applications.
• Perform resource monitoring, performance tuning and scaling of infrastructure as needed on RHEL systems.
• Customize scripts to kickstart RHEL systems; setup other automations to streamline repetitive administration.
• Configure, monitor, and manage physical storage and file systems on LINUX servers.
• Maintain and apply changes necessary on 2-factor authentication platform and apply understanding of SAML.
• Work closely with application support & security teams to maintain up-to-date patch levels and application specific feature configuration.
• Document Linux configurations and procedures participate in environment planning meetings and communicate environment requirements to management.
• Participate in on-call rotation and work to resolve critical issues 24/7

Qualification

• Bachelor’s degree in MIS, CS or related field required.
• 3-5 years’ experience with RHEL versions 7/8, CentOS, or Fedora system administration in an enterprise environment required.
• 2-4 years’ experience supporting web, NGINX, HAProxy and email servers in an ISP environment preferred.
• 1-2 years’ experience working with and support VMWare & vCenter v6.
• Ability to multitask and or related support mechanisms for escalation/resolution purposes.
• Understanding of PHP, NGINX, HAProxy, 2-factor authentication, sssd, firewalld, etc.
• Internet server protocols and utilities (DNS, SMTP, POP, IMAP, HTTP/S, TLS, S/FTP, TCP/IP, SSH, iptables)
• Advanced enterprise level skills in shell scripting and programming with vi editor.
• Knowledge of enterprise Technologies (Active Batch Scheduling Software, NFS, Kickstart, RedHat Satellite 6, Active Directory, RHEL 8 features, performance analysis tools such as AppDynamics, mail, SELINUX/firewalld.
• Knowledge of internet server protocols and utilities (DNS, SMTP, POP, IMAP, HTTP/S, TLS, S/FTP, TCP/IP, SSH, iptables).
• Experience with troubleshooting and problem-solving skills with little supervision (email, network, hardware, OS).
• Understanding of RHEL and/or software-based cluster configurations and concepts such as keepalived.
• Performance tuning and monitoring (Nagios, Cacti, Solarwinds)
• Technical documentation skills.
• Excellent communication skills both verbal and written.
• Ability to exercise discretion and independent judgement.
• Working knowledge of Splunk, GlusterFS, NetApp, Cisco UCS helpful