MATALAN Careers
About Matalan:
Matalan not just saying it, Matalan really is a great place to work . We’ve got a real family friendly culture, which is just one of the reasons why we have so many long serving colleagues who love what Matalan is all about.
Matalan recognise and listen to our Matalan Family members and really value the contribution they make – after all we couldn’t do what we do without our amazing people!
Ask anyone who works here why it’s such a great place to be, and without exception they will say it’s our people who make us what we are.
From day one we’ve been a hugely popular and innovative retailer, a pioneer in out of town shopping and a real family value led business in every sense. Many people say we actually invented Value Retailing!
Matalan started in 1985 from humble beginnings when our founder, John Hargreaves, opened a market stall in Liverpool with a vision to bring quality fashion and home products to families at a price they could afford, giving customers the great value we’re still famous for today.
Matalan brought a fresh new idea to the market place with our out of town, retail park concept and soon Matalan became a household name. In just over 30 years we’ve grown from a market stall in the 1980’s, opening our first store in Preston in 1985, and 10 years later we had 50 Stores and a Head Office in Skelmersdale along with an impressive Warehouse and Logistics operation. Fast forward to today and we’re now one of the UK’s top Value Retail businesses with over 200 stores across the UK and Northern Ireland.
Matalan impressive Head Office has moved to bigger premises on a purpose-built greenfield site just outside Liverpool, this place has definitely got the WOW factor, And it’s got everything we need to take us on the next part of our journey. We’ve also taken Matalan to the high street, with locations dotted across the UK including Oxford Street! And it’s not just on home turf – we’ve also successfully taken Matalan to the Middle East and Europe and have ambitious plans to keep growing.
Matalan stores couldn’t function without support from our Head Office or our Warehouse and Logistics operation giving us the foundations to achieve our ambitions to be the UKs number one value retailer – in stores and online! Retail is a fast paced environment and our website, Click and Collect, e-Commerce and home delivery networks are currently evolving as fast as the technology that drives them. Coupled with the fact that Matalan has always kept in touch with what our customers want, our ranges have never gone out of style and our people have never lost touch with what makes Matalan the go-to destination for our customers.
Matalan Careers, At Matalan, one thing that has remained constant is that it’s always been about teamwork and remaining true to our roots as a Value Retailer. Our amazing and diverse people make us who we are and our Values are the driving force behind everything we do. Working here is exciting, collaborative, challenging, and above all fun!
Jobs in Matalan
IT Project Manager Job
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Location: Matalan Head Office, Perimeter Road, Knowsley Industrial Park, Knowsley, Liverpool, L33 7SZ
About the Role
Our established IT Delivery team are currently looking for a new IT Project Manager to join them in managing, delivering and implementing various IT projects across the business. As well as the overarching project governance, there’ll be an emphasis on 3rd party management, single IT system changes, and management of technical architecture.
Reporting into the Senior IT Project Manager, you’ll be feeding into the current growth programme at a really exciting time in the sector.
This the perfect role for someone wanting to join a fast-paced, forward-thinking retailer; with the autonomy to be exposed to different elements of transformational and strategic IT that you wouldn’t necessarily get elsewhere.
Responsibilities:
- Liaising with all parties to ensure the defined processes are embedded and adhered to, including 3rd party due diligence, formulation of contracts and organisational structures.
- Driving the planning process to develop and agree appropriate level plans for the end-to-end journey of a project; identifying activities, tasks, dependencies and milestones.
- Managing and tracking project progress and take action to minimise slippage – reporting regularly to relevant stakeholders and senior users.
- Proactively monitoring the adherence to the governance definition and implementing the improvements for areas of weakness.
- Keeping up-to-date with the latest IT project management tools, trends and best practice to help drive innovation and efficiency within the team through continuous improvements for delivery.
About You
- Proven track record in a similar role
- Flexible and pragmatic in working practices
- Good working knowledge and have successfully applied a variety of delivery frameworks (eg waterfall and agile) and best practices
- Comfortable and confident managing hybrid project teams (waterfall and agile). Competent with both waterfall and agile ways of working and tools
- Commercial acumen and financial planning
- Excellent communication and interpersonal skills, with an ability to handle difficult or sensitive situations and explain complex material in a simple and easy to digest fashion
- Good influencing and negotiation skills both with internal stakeholders and 3rd party suppliers.
- Experience managing IT 3rd party suppliers and partners both on and offshore
- Strong analysis and decision-making skills with keen attention to detail
- Excellent planning, organisational and time management skills with the ability to work proactively with minimal supervision.
Benefits
- Competitive salary + car allowance
- 25 days holiday plus bank holidays
- Hybrid working, 3 days in the office, 2 days at home
- 20% discount in-store and online
- Private Healthcare
- Group Life Assurance
- Early Finish Friday (3 pm)
- Flexible working hours
- Training, development, and support tools through a variety of channels thanks to our Talent Development team – including managerial masterclass to achieve your team goals and objectives
- Onboarding scheme
Retail Supervisor
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Why Matalan
Working as a Retail Supervisor at Matalan is exciting, challenging, and fast paced! As part of the Matalan family you can expect some great benefits and opportunities to develop your career.
The benefits available are…
- 20% Staff discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- Our commitment to creating a learning culture in all our stores, so from day one you’ll get a great induction, access to our ‘Me Learning’ online platform and ongoing support and development to help you grow within your role
About The Role
Our Stores are what we’re best known for; they’re where we deliver excellent customer service and display amazing products. As a Retail Supervisor you’ll role model our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You’ll play a key role in coaching and motivating team members and as an integral part of the management team, you’ll also have responsibility for the running of the store in the absence of your manager and will use feedback from customers to create a great shopping experience. If you’re looking for a successful career in Retail Management, a Supervisor role at Matalan could be a great start!
Qualification Required:
- Driving sales targets and will explore sales opportunities
- A Role Model of outstanding Customer Service, Matalan Values and have a real passion for Retail
- Leading the implementation of seasonal layouts and visual guidelines throughout the store
- Opening and closing the store
- Up-skilling team members, giving regular feedback to drive performance
About You
To be part of our team, we’d like you to….
- Have experience in a similar role in Fashion or Homeware Retail
- Be a confident communicator who understands how to engage and motivate others
- Have a good understanding of Visual Merchandising (VM)
- Have a proven ability to identify sales opportunities and drive new ideas
- Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
- Be able to work under pressure and be adaptable to change
This is your opportunity to be part of something new and exciting at Matalan and to grow your career with one of the UK’s leading Retailers. This is Retail Made Real.
Data Analyst / Ecommerce Insight Analyst
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About the role
Our customer insights team are currently are looking for an eCommerce Insight Analyst to drive data innovation within Matalan, utilising your technical expertise around data collection and tracking key metrics to provide clear insights to the business.
In this role, you’ll be focussing on the gathering data from distinct sources, developing bespoke insights and reporting and communicating cross-functionally across the business.
It’s an incredibly exciting time to join us as an Insight Analyst at Matalan – you’ll have the autonomy to really make a difference to how we strategise and move forward with our eCommerce department.
Utilising key skills to identify gaps on a proactive basis, and always look to highlight potential solutions you’ll also be responsible for:
- Delivering valuable insights based on varied business issues, calling on various techniques based on the business question at hand
- Managing relationships with key stakeholders to identify insight requirements, the challenges they’re facing and how we can assist with delivering their roadmap
- Continuously thinking about the commerciality of insights and how we can quantify the impact of decisions we influence
- Proactively identifying further business needs by fostering relationships throughout the business
- Developing tools, reporting and processes than can improve the insight and analytical capabilities of the team and wider business
About You
- Educated to Degree level: ideally Business / Maths / Statistics or related degree
- At least 3 years’ experience with one or more database technologies (T-SQL, PL-SQL, Big Query etc.) – including a solid understanding of SQL programming
- Experience working with large datasets, writing efficient code & generating analysis to tight deadlines with stakeholders
- Awareness of different statistical techniques and analysis methodologies to answer business questions
- Experience of visualisation software advantageous (Power BI preferred)
- Digital analytics experience advantageous (Google Analytics/Snowplow preferred)
- Confident in Microsoft Excel and the rest of the Microsoft Suite
- Awareness of GTM Tagging and understanding of Datalayers
Benefits
- 25 days holiday plus bank holidays
- Hybrid working, 3 days in the office, 2 days at home
- 20% discount in-store and online
- Private Healthcare
- Group Life Assurance
- Early Finish Friday (3 pm)
- Flexible working hours
- Training, development, and support tools through a variety of channels thanks to our Talent Development team – including managerial masterclass to achieve your team goals and objectives
- Onboarding scheme
About Matalan
Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 11,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family, you can expect some great benefits and the opportunity to be part of our exciting vision – to become the UK’s most trusted value retailer. This is Retail Made Real.
Matalan are committed to being an equal opportunities employer and encourage applications from all communities.
We encourage you to inform us of any reasonable adjustments you might need to enable you to perform at your best throughout the application and interview.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Campaign Assistant
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About the role
Our CRM (Customer Relationship Management) team are currently looking for a Campaign Assistant to join them, supporting their data-driven approach and leveraging our platforms successfully.
You’ll be setting up, monitoring and evaluating CRM campaigns including email, app, coupon and print reach; delivering a targeted audience strategy and issuing reports to maximise success.
Reporting directly into the CRM Data Lead, your responsibilities will include:
- Set up marketing campaigns in salesforce, ensuring accurate, efficient and timely execution.
- Support in creating and implementing data briefs and segmentation details for customer activities.
- Work with the team to improve data selections, providing counts and ideas for better targeting.
- Take ownership of key campaigns across automated and segmented email.
About You
- A passion to learn and develop within the CRM space
- Good stakeholder/communication skills
- Forward-thinking and logical approach
- Organised planner – able to process and manage complex workflows
About the benefits
- Working within a strong team with plenty of opportunity to learn and further skillset
- Playing a vital role in implementing key initiatives which will drive the business further
- Work in forward-thinking sector which always challenges itself to move forward and do things differently
- 25 days holiday + bank holidays
- Hybrid working environment (WFH & Office)
- Competitive salary + substantial benefits
- Private Healthcare
- Discount Scheme
- Always on Feedback
- Wellbeing Day
- Early Finish Fridays
About Matalan
Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 11,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision – to become the UK’s most trusted value retailer. This is Retail Made Real.
Matalan value diversity and don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to being an equal opportunities employer and encourage applications from all communities.
Matalan wants to see every candidate performing at their best throughout the application and interview process and ultimately, in their role. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Head of Online Trading
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About the Role
As Head of Online Trading you will hold end to end accountability for the trading of the eCommerce channel for Matalan, including the strategic and operational agendas.
Responsible for the management of the on-line Revenue, NAM and KPI delivery, as well as day to day trading of the site to optimise customer engagement and drive sales. You will also own the short and long term strategic online growth plans, whilst being aligned to key stakeholders to deliver a seamless omni-channel customer offer.
You will design and deliver the future online trading landscape for the business with the inclusion of 3rd party Brands and stockless models (Dropship & Marketplace)
About You
- Significant experience in leading an Online Trading team
- Good grasp of analytical tools such as Google Analytics 360, Content Square, Business Intelligence
- Experience in growing a DTC
- Excellent analytical skills and ability to draw rapid actionable insights
- Excellent understanding of onsite daily trading tactics across the key trading zones
- Ability to balance strategic thinking alongside operational excellence
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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MATALAN Careers above
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