Hospital Receptionist Jobs – WellNow Urgent Care
About Hospital:
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 180+ locations across New York, Illinois, Indiana, Ohio, Michigan, Pennsylvania, Wisconsin, and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.
WellNow Urgent Care provides treatment for non-life-threatening injuries and illnesses with the quick and convenient medical care you deserve with no appointment needed. Patients can walk in or schedule a visit online seven days a week. Through our Virtual Care platform, patients can also speak with a provider 24/7, from the comfort of home, on their personal device or computer.
WellNow Urgent Care is one of the fastest-growing providers of urgent medical care, telehealth and occupational medicine services in the United States, with more than 180 centers across New York, Illinois, Ohio, Michigan, Indiana and Pennsylvania.
WellNow was founded as Five Star Urgent Care in 2012 by Dr. John Radford, who sought to provide communities with the kind of quality, walk-in care he saw was lacking when he served as an ER doctor. Patients quickly appreciated this new addition to their healthcare options, and the company continued to grow over the next few years.
In 2018, Five Star Urgent Care rebranded as WellNow Urgent Care to better reflect its mission of offering quick, convenient, and quality care for non-life-threatening injuries and illnesses. As Wellnow Urgent Care has continued to open new facilities, the company has also grown through the strategic acquisitions of MASH Urgent Care in 2018, Hometown Urgent Care & Occupational Health in 2020, and Physicians Immediate Care in 2022.
WellNow’s organic growth, acquisitions, and partnerships, including its joint venture with St. Peter’s Health Partners, has contributed to making the company one of the top 10 urgent care providers in the U.S.
Regardless of how quickly WellNow grows, the company is committed to keeping its promise of offering exceptional healthcare in a convenient, caring atmosphere. WellNow is open daily for walk-ins or scheduled visits, as early as 7:00 a.m. until as late as 11:00 p.m., with 24/7 virtual care – to help you and your family get well…well, now.
Clinical Documentation Specialist Job
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Locations:
Remote Illinois
Remote Indiana
Remote Wisconsin
Remote Pennsylvania
Remote Michigan,
Remote Florida
Remote Ohio
Job Type: Full time
– Collaborates with providers, nurses and other members of the care delivery team to identify areas for improved clinical documentation
– Respond in a time sensitive manner to inquiries from clinical team members around opportunities to improve documentation, and selection of diagnosis and procedure codes
– Review monthly reports, specifically coding levels for all providers and identify mid-levels that need to be put on a performance improvement program (PIP)
– Utilize monitoring techniques, concurrent reports, and tracking processes to create summary and detailed presentations to provider groups, and leadership on a pre-determined cadence
– Coordinate with WellNow and/or DocuTap personnel to expand knowledge of clinical documentation recording and process within EMR (development of templates, etc.)
– Provide education around clinical documentation, and prepare a schedule of initial and follow-up documentation audits as necessary
– Coordinate with Compliance department to conduct external/independent reviews, as in policy
– Conduct reviews of any external coding services’ vendors, with consistent level of attention as internal team members
– Maintains confidentiality of information acquire pertaining to providers, employees, patients, and visitors, per HIPAA
– Support RCM and Clinical teams on any payer review requests
– Attend all mandatory in-service programs and maintain professional education requirements
– CPC, CPMA, CCS, RHIT or equivalent certification is required for this position
– A minimum of 2 year(s) of clinical documentation review experience in an outpatient setting 5 year(s) of experience strongly preferred
– In-depth knowledge of care delivery documentation, including pathology/physiology of disease
– In-depth knowledge of multi-payer reimbursement and national coding guidelines
– A minimum of 5 year(s) of provider support experience require, assertive personality traits to facilitate ongoing provider communication
– A minimum of 2 years of demonstrable use of MS Office products (Word, Outlook, Excel, PowerPoint) is required
– Excellent written and verbal communication skills
– Analytical skills and measurement orientation are critical
– Ability to work collaboratively with others, as well as independently
– Ability to multi-task with very strong project management skills
More Jobs in WellNow:
1. Radiologic Technologist (X-Ray)
Location: Ogdenburg, New York
Job Type: Part time
Joining the WellNow Team
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 180+ locations across New York, Illinois, Indiana, Ohio, Michigan, Pennsylvania, Wisconsin, and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals
Qualifications
- ARRT Licensure in Radiologic Technology or Completion of Radiologic Technology program
- Active NY State Licensure in Radiologic Technology
- Ability to perform all job duties with no accommodations, including lifting to 50 pounds, repeatedly bend and twist, and stand for 10-12 hours per day
- Prior experience in busy medical office preferred, but not required
- Strong critical thinking skills
- Excellent customer service skills and the ability to work in a fast paced, team environment
Benefits:
- Medical, Vision Insurance, and Dental Discount
- Monthly Bonus Opportunity, with the ability to earn up to an additional $3,600 per year
- 401k
- Paid Time-off
- Team bonding events
- Continued education opportunities
- Courtesy Urgent Care visit for employee and family
Land a job you love as an X-Ray Technician!! Join a team that supports one another while doing meaningful work that includes:
- 0-25% Travel required
- ARRT Licensure in Radiologic Technology or Completion of Radiologic Technology program
- Prepare patients for radiological procedures and conducts x-rays following established procedures for patient care and safety.
- Understanding of the anatomy and physiology necessary to perform x-ray testing, including body mechanics and patient movement
- Knowledge of radiology equipment, maintain radiation protections procedures, including safety hazards common to radiology.
- Capability to identify equipment issues and troubleshoot problems
- Basic computer skills, including the use of multiple Electronic Medical Records (EMR)
- Attends facility required staff training and meetings
2. Patient Care Technician ( PCT)
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Location: Ogdenburg, New York
We are seeking a Patient Care Tech (PCT) to join our team to continue to provide all patients with high quality care. Our teams work hard to support each other and we’re hiring talented individuals like you to join our mission!
Job Summary:
- 0-25% Travel required
- Obtain and record initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, vison, audio, urine drug screens, breath alcohol, EKGs, and pulmonary function testing
- Assists with registering patients and cleaning rooms as requested
- Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels. You must orient patients/families/caregivers to room and the hospital routine
- Log completed laboratory procedures completed and process related paperwork
- Perform clerical work as needed, including assembling/maintaining charts, filing, answering/transferring phones, and relaying messages
- Maintain examination rooms and stock necessary medical supplies
- Attends facility required staff training and meetings
Qualifications:
- Minimum high school degree or equivalent
- Medical Assistant Certification preferred
- Ability to identify equipment problems and correcting or notifying team leader
- Ability to apply written instructions and standardized work practices
- Ability to establish and maintain effective relationships with staff, patients, and families
- Computer knowledge and skills, must be able to register patients on the computer in a timely manner
- Up to date on injections, and provide documentation, as per OSHA guidelines
- Excellent customer service skills and the ability to work in a fast paced, team environment
- Ability to perform all job duties with no accommodations, including lifting to 50 pounds, repeatedly bend and twist, and stand for 10-12 hours per day
3. Patient Care Technician ( PCT)
Apply Now
We are seeking a Patient Care Tech (PCT) to join our team to continue to provide all patients with high quality care. Our teams work hard to support each other and we’re hiring talented individuals like you to join our mission!
Job Summary
- 0-25% Travel required
- Obtain and record initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, vison, audio, urine drug screens, breath alcohol, EKGs, and pulmonary function testing
- Assists with registering patients and cleaning rooms as requested
- Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels. You must orient patients/families/caregivers to room and the hospital routine
- Log completed laboratory procedures completed and process related paperwork
- Perform clerical work as needed, including assembling/maintaining charts, filing, answering/transferring phones, and relaying messages
- Maintain examination rooms and stock necessary medical supplies
- Attends facility required staff training and meetings
Qualifications
- Minimum high school degree or equivalent
- Medical Assistant Certification preferred
- Ability to identify equipment problems and correcting or notifying team leader
- Ability to apply written instructions and standardized work practices
- Ability to establish and maintain effective relationships with staff, patients, and families
- Computer knowledge and skills, must be able to register patients on the computer in a timely manner
- Up to date on injections, and provide documentation, as per OSHA guidelines
- Excellent customer service skills and the ability to work in a fast paced, team environment
- Ability to perform all job duties with no accommodations, including lifting to 50 pounds, repeatedly bend and twist, and stand for 10-12 hours per day
Benefits:
- Medical, Vision Insurance, and Dental Discount
- Monthly Bonus Opportunity, with the ability to earn up to an additional $3,600 per year
- 401k
- Paid Time-off
- Team bonding events
- Continued education opportunities
- Courtesy Urgent Care visit for employee and family
4. Clinical Research Coordinator
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JOB SUMMARY:
The Clinical Research Coordinator (CRC) is responsible for coordinating all aspects of clinical research trials, ensuring regulatory compliance with Good Clinical Practice and International Conference on Harmonization Guidelines, FDA Guidance, research SOPs and any requirements stipulated by the study sponsor while ensuring the safety and welfare of all study participants. The CRC communicates with the principal investigator, research team and sponsors & CROs to ensure efficient trial start up and quality execution. The CRC ensures confidentiality and compliance are maintained at all times.
ESSENTIAL JOB FUNCTIONS:
- Ensure compliance with multiple assigned trials and successfully conduct all protocols in accordance with FDA, GCP and ICH guidelines and research SOPs.
- Coordinates the implementation and conduct of research requirements by submitting documents for sponsor and IRB approval, maintenance of regulatory documents and communication of changes to the research team.
- Maintain a good working knowledge of research protocols assigned.
- Ensure all trial materials are available and IRB & Sponsor approval received in a timely manner to facilitate study start up.
- Recruit and screen potential study participants according to study timelines while working closely with the Investigator to ensure proper enrollment through understanding of inclusion and exclusion criteria and protocol requirements
- Properly consent participants in accordance within FDA, GCP and protocol specified guidelines
- Accurately record all Adverse Events, Serious Adverse Events and ensure timely acknowledgement and review by Investigator and reporting to the sponsor & IRB as applicable.
- Schedule and oversee all trial visits for participants on assigned protocols while adhering to the protocol specified timelines.
- Collect accurate and complete data for each clinical research trial, including preparation and review of source documents and case report forms. Ensure that all required documentation, including source documents and case report forms, has been accurately and successfully completed and appropriately filed and uploaded to the Sponsor and/or CRO. Successful and timely resolution of queries from Sponsor and/or CRO.
- Assist with preparation and response for audits as necessary.
- Develop and maintain tools to conduct the study accurately and efficiently.
- Coordinate and manage study participant visits for each trial. Responsibilities include, but are not limited to, performing electrocardiograms, collecting vital signs, collecting and processing laboratory samples, POC and other testing as required and assisting with examinations as necessary.
- Effectively communicate with sponsors/CROs concerning all aspects of study activities. Maintain professional relationships including frequent and open communication with all clients.
- Serve as a liaison between investigators, research personnel, outside trial personnel and leadership to assist in protocol interpretation, enrollment and safety adherence.
- Train other site personnel and urgent care staff in understanding and implementation of assigned protocols.
- Utilize computer software applications such as Clinical Conductor (CTMS) and sponsor software programs to enhance workflow and trial efficiencies. Update CTMS daily for trial management and financial accountability.
- Participate in sponsor visits associated with the trial including Investigator Meetings (remote and in person; occasional travel required).
- Develop and maintain long-term client relationships to ensure repeat business.
- Provide excellent customer service to all parties involved in the clinical trial process.
- Other responsibilities as identified by management.
MINIMUM JOB QUALIFICATIONS:
- 2+ years clinical trial experience
- Ability to self-direct and work independently and in a complex team environment
- Strong interpersonal skills and communication skills and the ability to interact with staff at all levels
- Ability to succeed in changing environment and handle multiple competing priorities
- Demonstrated ability to foster concepts of teamwork
- Ability to problem solve and facilitate consensus in a group environment
- Ability to establish and maintain successful relationships with potential sponsors, CROs and investigators
- Ability to work as a member of a diverse team, as well as an independent agent of change
- Knowledge of clinical research including the critical elements for the development and execution of clinical trials or research studies
- Ability to think critically
- Ability to handle stress
- Strong skills in prioritization, organization, problem-solving, decision-making, time management, mentoring, planning, facilitating consensus and detail oriented
- Excellent written and verbal communication skills
- Computer skills including Microsoft PowerPoint, Word, Excel, and Outlook
- Ability to travel to sites, meetings and conferences as needed (local travel ~25%; out of town travel < 5%)
EDUCATION:
- Bachelor’s, CMA or comparable work experience
REQUIRED LICENSE OR CERTIFICATION
- CCRC or CRCP preferred
MENTAL AND VISUAL REQUIREMENTS:
- Works in clean, smoke-free and well-lighted spaces.
- Exposure to frequent deadlines/ must have ability to handle stress effectively, subject to frequent interruptions
- Must have good visual and hearing acuity.
- Must be able to utilize keyboard and view computer screens up to 90% of time
- Must be able to follow directions and plan fairly complex processes & workflow
PHYSICAL ACTIVITIES AND REQUIREMENTS:
- Ability to sit, stand, walk, use hands to finger, grasp, handle or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists.
- Requires some physical work; lifting, pushing, or pulling required of objects up to 50 lbs
EMPLOYER’S DISCLAIMER:
- All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
- This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
- The company reserves the right to add to or revise an employee’s job duties at any time at its sole discretion.
- This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship
5. Patient Care Technician (PCT)
Apply Now
Location: Hilliard, Ohio
We are seeking a Patient Care Tech (PCT) to join our team to continue to provide all patients with high quality care. Our teams work hard to support each other and we’re hiring talented individuals like you to join our mission!
Job Summary
· Obtain and record initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, vison, audio, urine drug screens, breath alcohol, EKGs, and pulmonary function testing
· Assists with registering patients and cleaning rooms as requested
· Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels. You must orient patients/families/caregivers to room and the hospital routine
· Log completed laboratory procedures completed and process related paperwork
· Perform clerical work as needed, including assembling/maintaining charts, filing, answering/transferring phones, and relaying messages
· Maintain examination rooms and stock necessary medical supplies
· Attends facility required staff training and meetings
Travel required 0-25% to nearby locations when necessary
Qualifications
• Minimum high school degree or equivalent
• Medical Assistant Certification preferred
• Ability to identify equipment problems and correcting or notifying team leader
• Ability to apply written instructions and standardized work practices
• Ability to establish and maintain effective relationships with staff, patients, and families
• Computer knowledge and skills, must be able to register patients on the computer in a timely manner
• Up to date on injections, and provide documentation, as per OSHA guidelines
• Excellent customer service skills and the ability to work in a fast paced, team environment
· Ability to perform all job duties with no accommodations, including lifting to 50 pounds, repeatedly bend and twist, and stand for 10-12 hours per day
6. Talent Acquisition Partner
Apply Now
Location: Remote, New York
Responsibilities:
- Works with hiring managers to assess needs, confirms job openings and develops a recruitment plan
- Manage the provider fellowship program and achieve 3 classes per year
- Work closely with the Fellowship Director, Lead Fellowship Providers, and teams
- Maintains strong relationships with hiring managers to ensure a successful hiring partnerships, keeps lines of communication open and reports on the status of the interview and selection process
- Posts job openings and sources valid candidates for open positions, using recruiting resources, networking and social media sites
- Develops relationships with area colleges/universities and attends job fairs to build brand recognition and maintain candidate flow
- Reviews resumes to determine candidate job fit, completes phone screens and makes recommendations to hiring managers
- Manages the candidate selection/interview process, including scheduling onsite interviews and shadowing
- Assists the managers in recognizing the key skills and competencies of the candidate to make the final selection
- Manages the offer and negotiation process
- Keeps abreast of the healthcare job market and developing trends
- Works according to the rules, regulations and recruitment strategies of the organization
- Suggests new approaches towards developing better recruitment policies and strategies
- Creates sourcing strategies and executes those strategies
Qualification Required:
- 3+ years of experience with full cycle healthcare recruitment, in a high volume, fast paced setting
- Campus recruitment experience required
- Bachelors Degree preferred
- Strong communication skills, with the ability to communicate professionally and effectively with all levels of the organization
- Strong computer skills-MS Word, Outlook, Excel, PowerPoint, Zoom
- Experience working with an applicant tracking system
- Extensive experience sourcing on tools such as: Indeed, LinkedIn, CareerBuilder, etc
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