Best Bike
Best Jobs In Trek Bikes – Career in USA
About Company:
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us…
About Career
As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.
We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.
Service Manager Job
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Location :Fairfax, Virginia
Job Type : Full-time
Job Description
As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.
You’ll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek’s signature hospitality. That means you’ll need to be a great communicator and leader who knows how to get the best out of your colleagues.
You’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop.
This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You’ll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop’s needs so both the service and sales teams are set up for success.
Qualification Required:
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great leadership skills and the ability to motivate and develop future leaders
- Ability to plan effectively and stay a step ahead of your shop’s needs
- 3+ years of bicycle service center experience
- A commitment to delivering the best possible experience for every customer
- An active learning engine and willingness to attend Trek Service classes in Waterloo, WI
- Proactive approach to staying up to date on industry changes and trends
Benefits
• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• 4 company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts
More Jobs in Trek Bikes
Sales Associate Job
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Location: El Dorado Hills, California
Job Description
First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community.
The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
Qualification Required:
- A positive, pitch-right-in attitude and motivation to help every customer find what they need
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Great communication with customers and teammates
- A desire to cultivate customer relationships and create your own client base
- A commitment to deliver the best possible cycling experience for each customer
Benefits
• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• 4 company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts
Product Manager-Electra Job
Apply Now
Location : Waterloo, Wisconsin
About you:
Do you share our passion for getting more people on bikes? Do you have an entrepreneurial spirit, set high standards for yourself and those around you while bringing good energy? If yes, then we have a job for you!
Position Summary:
This position is responsible for managing all aspects of the Electra Bicycles Product Management from strategy and conception through design, development and product launch to end of life. This position provides vision and direction for the product line and is ultimately responsible for the timely launch and delivery.
Responsibilities:
- Responsible for creation of the market analysis, product line, business case, preliminary forecasting, cost targets and key features/benefits as well as part creation, and data management integrity.
- Oversee development of the product line in order to hit key targets for product positioning (generally) as well as specific details, functionality and cost (specifically).
- Maintain line logic that will result in the product line meeting targets for performance and business growth using market feedback along with sales and production data.
- Manage daily actions of the product development team as well as drive design efforts (internal or external) so that the vision for the line is accurately executed.
- Create and pursue an effective sourcing strategy to align goals for the category.
- Travel for market research, vendor relations and other business conduct and support as needed. (3-5 trips per year).
- Perform other duties as assigned by the Director including market research, sales analysis etc.
Requirements:
- 5 years of prior product management experience or other product related discipline in the cycling/outdoor/action sports industry.
- A demonstrated work history of successful team collaboration and the ability to provide direction and make team members feel valued.
- Experience with market research and the ability to determine what market needs and demands exist while effectively distilling the information into actionable opportunities.
- Solid vendor relations/negotiation skills.
- Communicate clearly and effectively at all levels of organization.
- Display strong organizational skills, be able to handle multiple tasks and manage priorities in a focused but flexible manner.
- Combination of both hardgoods and digital product knowledge/experience preferred.
Service Technician/ Advisor
Apply Now
Location: Houston, Texas
Job Description
As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.
We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.
Qualification Required:
- Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Top-notch communication skills
- Impressive attention to detail and a love for tinkering ‘til you figure it out
- Eagerness to learn the ins and outs of servicing bicycles
- A desire to continually learn proper service methods and new technologies
Benefits
• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• 4 company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts
Store Manager Job
Apply Now
Location: Winter Green, Florida
Summary
As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales.
This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You’ll be a mentor, a leader, and an inspiration—and you’ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that’s awesome for your community, your customers, and your employees. You will have the opportunity to change people’s lives.
Job Description
Financial performance
- Actively work the sales floor, interacting with customers and employees to achieve the store’s sales goals.
- Be one of the top two (2) sales people in the store. Lead all staff in world-class customer service to deliver on all financial goals of the organization.
- Participate in the annual budgeting process, quarterly/monthly financial review meetings, and other meetings as necessary.
Staff performance
- Organize, implement, and validate staff training. Training areas include sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training.
- Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation.
- Conduct a bi-weekly leadership meeting with Service Lead, Sales Lead, and Inventory Lead to review the past two weeks performance as well as plan for future weeks.
Store merchandising and operations
- Participate in store merchandising to ensure a professional, accessible, and inviting shopping experience—this includes sorting, straightening, arranging fixtures, and setting up feature displays.
- Monitor store supplies and ordering or purchasing additional supplies as needed.
- Responsible for exporting daily files into QuickBooks at least once per week.
Trek Benefits
• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• 4 company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts
Bicycle Assembly Validation Technician
Apply Now
Location: Waterloo, Wisconsin
Job Description
A fun and challenging position which will allow you to use your skills to proof bicycle bill of materials prior to assembly.
Required skills:
- Working knowledge of basic bicycle assembly and tuning as well as the ability to fully assemble both road and ATB bicycles from the frame up. Including:
- Headset installation
- Bottom Bracket installation
- Front and Rear Derailleur installation, Torque plus high and low
- Handlebar setup + shifting
- Brake installation, Disc and bleed, Caliper, and set up to Torque spec.
- Crank installation
- Properly measure, cut, and install chain
- Electronic shifting systems assembly and setup, Shimano and Sram.
- Wheel maintenance, Tape, tire, tube, and tubeless setup
- E bike experience, assembly and tune
- Problem solving and repair
- Bicycle safety check
- Test Ride Procedures
Position Requirements:
- Two years shop level assembly experience or equivalent required
- Positive attitude and the ability to work both independently and in a team environment.
- Maintain daily production metrics and department goals
- Available to work overtime as needed, including weekends, to hit deadlines
- Maintain a clean and safe workplace.
- Strong Communication
- Customer Service
- Basic Computer skills including Office and Email, JDE, Enovia, and research manufactures websites
- Read and understand assembly drawings.
- Ability to multitask
- Real time assembly troubleshooting.
- Must have the physical ability to perform essential functions of the job with or without reasonable accommodations. Position requires standing up to 8+ hours per shift. Must be able to lift, up to 60 lbs. in order to perform essential functions.
Additional desired skills:
- Forklift Certification
- Delivery truck Driver experience
- Warehouse procedure experience
Trek Benefits:
• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Flexible holiday schedule – 10 company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts
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